We Do What It Takes

I just wanted to take this opportunity to express my thanks for all you help over the last couple of weeks and making our situation more bearable.

Douglas R.

Our damage was small in comparison to what you usually see, but it was massive to us. Every contact we had with DKI was handled professionally and above all our expectations. The Trade representatives that came into our home were absolutely the best. The NAFFCO gentlemen did a super job on our floor and Chaves Painting did a great job on the painting and trim. Our project manager from DKI really came through for us. The project is complete now and we think it is much better than it was before.  Thank you very much for the wonderful service.

Arlene and Bill W.

Thank you for taking the time to really look at this claim.  I am impressed with the professional and fair resolution of our claim.  Olympus has acted in good faith from beginning to end.

Amy K.

I would like to thank you for the prompt handling of my claim!  Only a few hours after I reported my claim I got a call to set up an appointment for an inspection, which we set for 1:30 pm on the following day.

The inspector was knocking at my door at 1:25 pm, he performed a complete inspection of the damage and proceeded to make a complete report of his assessment. I find the need to congratulate Olympus Insurance for selecting someone so honest and professional, he has turned an unpleasant situation around and has made it a truly pleasant experience!!!

To round thing up, it’s a pleasure to do business with OLYMPUS INSURANCE!!!

Godfrey P.

I am most pleased with the service received from Olympus. My desk adjuster was timely, efficient, courteous and returned my phone calls. I am impressed!

My I/A adjuster, spent several hours inspecting the loss to make sure to capture all of my damage accurately.

Terry F.

Your help and understanding through our entire process is not only appreciated but valued dearly.

Eric and Lauren S.

We would like to express our appreciation for all that Olympus Insurance Company has done for us and to compliment one of your excellent employees, Randy S.

From the first day we lost our home of 27 years Randy was there that afternoon to review our policy and to help us through all of the turmoil. He explained everything completely and answered all of our questions and concerns while we were treated with professionalism and empathy.

During the last couple of months his attention to detail helped the claim process move smoothly and expeditiously. He also made sure our emails were returned not only promptly but supportive and we appreciate the way he conducts business.

Randy is a definite asset to your company and we wish him continued success. When friends and family ask us if our insurance company treated us fairly – all we could reply is Olympus Insurance Company is a top rated company and we would highly recommend them!

Again our sincere thanks to you, Randy and Olympus Insurance Company!

Joan and Bill S.

Dear Whitney,
On behalf of the Flagler County Board of County Commissioners, I would like to take this opportunity to thank you for donating 30 cases of bottled water to Flagler County Emergency Management as they support the many firefighters and ancillary personnel in their ongoing activities in defense of the county against wildfires. We are truly grateful for the support you and others in the community have provided through donations.

Alan Peterson – Chairman Flagler County Board of County Commissioners

Thank you once again for what you did today. I really do appreciate it. I’ve worked long and hard on this account for over a year, and I know for a fact there is no other company or marketing rep who would have done what you did today. It probably doesn’t seem like a big deal to you, but thank you!
Thanks again and have a great weekend,


As long as I have access to you I CAN SUCCEED!!!

Sean Way

Claim Experience:

I experienced storm damage to my property as well as my home on March 30, 2011. I would like to express my sincere gratitude to OLYMPUS for the excellent staff and sincere customer service that I received. It is my joy to say that as of May 30th all the required repairs have been made and the entire project is now put ot bed. I would like to especially express my gratitude to Jamaica for a job well done.
Thank You

Larry Smith

Claim Experience:

I want to thank you for your guidance and assistance as I navigated this process. I thought it would be much more difficult but your help made it much smoother


Claim Experience:

I’ve never experienced a loss like this in my home and you have been very helpful and professional to me during my time of need. I am truly grateful.


Claim Experience:

Dear Jon Palmquist,

My name is Arnoldlita Thompson currently working with Mark Fiutem; Claims Adjuster. I’m absolutely amazed with services and knowledge he has provided me with. I was lost to the whole claims process, and he explained things in total plain English. I just wanted to say thanks and that Mr. Fiutem deserve a special thanks that’s recognizable.

Arnoldlita Thompson

Claim Experience:

Hi Randy,
I just wanted to share with you how happy I am to be back in my kitchen .
I just baked these cupcakes for the kids at the children’s shelter . I’ll be going there this evening to teach yoga and it’s great to be able to bake for them again. We thank you-and the children thank you for helping us get back to our normal life.

Doris Spears

I just wanted to follow up to our chat of Friday and thank-you once again for your patience and understanding. You responded to all of my multiple questions very patiently and explained very well all of the subtleties and details.

As I specified, this is the first time that this happened to my husband and I and it is very reassuring to know that we can count on a professional such as yourself.

Thank you so much once again!

Best regards,

Johanne and Jacques

Mark is very kind, helpful, and empathetic as well as very easy to reach. My wife was in the hospital when these losses happened, and Mark was there to make this experience as painless as possible. Great job!


We appreciate your help and kindness during this difficult time. You have always been very helpful and professional, and we certainly appreciate that very much.

Carolyn and Steve

Thank you very much, Harold! You have been a huge help to me, and I appreciate it.   Best Regards.

Ronni R.

I have been a multiple lines insurance agent for several years and I “value” relationships. Over the last few years, I have had the opportunity to work with several representatives at Olympus Insurance Company and it has been with great pleasure. My communication with marketing, underwriting, customer service and claims has been second to none. Thank you for the “awesome” partnership.

Greg Mercer
Wed, 10 May 2017 17:46:51 GMT
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